Senior Vice President, Collections

Company: Southern Auto Finance Company, LLC
Location: Pompano Beach
Posted on: May 21, 2025

Job Description:

SAFCO is a dynamic and forward-thinking leader in the indirect automotive finance industry, known for its innovation, integrity, and customer-first approach. We are seeking a strategic, results-oriented, and tech-forward Senior Vice President of Collections to lead our high-performing Collections Department. This role is mission-critical to our business, driving financial results through operational excellence, process innovation, and visionary leadership.



Position Summary

As the Senior Vice President of Collections, you will oversee the strategic direction and technical advancement of SAFCO's collections and recovery operations. You will lead large-scale initiatives to improve processes, technology, and risk management strategies while ensuring best-in-class customer engagement and regulatory compliance.



This executive will work cross-functionally-particularly with Originations-to align credit risk with growth goals, oversee high-risk portfolios, and apply deep expertise in bankruptcy law and secured transactions. Your leadership will foster a culture of accountability, innovation, and high performance.






Key Responsibilities

• - - - -
• Lead the strategic development and operational performance of Collections, Recovery, and Customer Service - - - -
• Design and implement short- and long-term strategies that align with company goals and support sustainable growth - - - -
• Drive continuous improvement in processes, systems, and analytics to enhance departmental efficiency and outcomes - - - -
• Establish and manage SAFCO's collections goals and KPIs; provide direction on high-risk and high-volume accounts - - - -
• Optimize payment terms and customer resolution strategies to improve portfolio performance and cash flow - - - -
• Collaborate with Originations to align risk management with business development opportunities - - - -
• Apply expert-level understanding of bankruptcy law and secured transactions in collections strategies - - - -
• Foster a culture of accountability, compliance, and customer-centric service throughout the department - - - -
• Participate in executive-level decision-making and contribute to cross-functional initiatives across the organization
  
  
  
  
  What You Bring
  
  
  • - - - -
  • 10-15 years of progressive leadership experience in collections, automotive finance, or specialty lending - - - -
  • Demonstrated expertise in collections strategy, bankruptcy law, secured lending, and risk management - - - -
  • Proven ability to lead, inspire, and grow large, high-performing teams - - - -
  • Track record of managing enterprise-wide initiatives and driving cross-functional collaboration - - - -
  • Advanced proficiency in Microsoft Office, statistical software, and financial/accounting systems (e.g., NLS or similar) - - - -
  • Strong aptitude for using data, analytics, and technology (SQL experience a plus) to inform strategy and improve operations - - - -
  • Exceptional communication, strategic thinking, and decision-making skills - - - -
  • Bachelor's degree required; MBA or advanced business training preferred - - - -
  • Bilingual (English/Spanish) is helpful but not required
    
    
    
    
    Why Join SAFCO?
    
    At SAFCO, we provide more than a job-we offer an opportunity to lead, innovate, and make a lasting impact. As an executive leader, you'll join a company that values excellence, collaboration, and forward momentum.
    
    
    
    We offer:
    
    
    • - - - -
    • Competitive executive compensation package - - - -
    • Comprehensive medical, dental, vision, life, and disability insurance - - - -
    • 401(k) plan with company match - - - -
    • A high-energy, collaborative work culture - - - -
    • The opportunity to shape the future of collections at a fast-growing, customer-focused company
      
      
      
      
      Ready to make a difference?
      
      If you're a bold, strategic leader who thrives on innovation, collaboration, and execution-we want to hear from you. Apply now and help shape the future of collections at SAFCO.
      
      
      
      SAFCO is an EOE/drug-free workplace.
      
      
      
      
      PIe0771da9bff2-37248-37692366

Keywords: Southern Auto Finance Company, LLC, Miami Gardens , Senior Vice President, Collections, Executive , Pompano Beach, Florida